Business

Ever been asked a simple question and realised you didn’t know the answer?   How many laptops does your business own? Which ones are still under warranty? Who has the spare monitor sitting in the cupboard? When is Sarah’s laptop due for replacement? If those questions made you stop and think, you’re certainly not alone. […]

Good IT documentation can make the difference between solving a technology problem quickly and spending hours searching for passwords, supplier details and system information. In many businesses, one person becomes the unofficial keeper of all things IT. They know who manages the internet, where licences are stored, how the phone system works and which supplier

Unmanaged AI use is already happening in many workplaces, whether the business has approved it or not. An employee may paste an email into ChatGPT to improve the wording. Someone might upload meeting notes and ask for a summary. Another staff member may use an AI tool to review a customer document, prepare a proposal

What should you do when technology warning signs appear?   Technology warning signs often appear well before a major system failure. A computer may start running slowly, an application might crash more often, or the internet may begin dropping out every few days. Because these problems do not stop work completely, they are often placed