FAQ's

Rosh Tech is a leading IT support and solutions provider for small and medium-sized businesses. We have included here a list of our common questions our customers ask us.

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    Some answers to questions you may have?

    1300 666 040 option 1

    Yes, and you will receive a receipt straight back.
    Email: [email protected]
    For this to work your name needs to be entered into our system as a contact so please call us if you want to check.

    The helpdesk provides call logging, remote support and problem resolution. Complex requests are escalated to Tier 2 and 3 support.

    Our Support desk is open 365 days per year. Normal working days Monday to Friday: 7:30am to 6pm AEST (6:30am to 6pm during daylight saving). Weekends and public holidays: 8:30am to 5pm AEST.

    Rosh Tech will always attempt to use free parking as close as possible to your premises. If free parking is not available we will ask you for the least cost/preferred method of paid parking close by. Any parking expenses will be added to the customer’s bill.

    These days iPhones and iPads are everywhere so our technicians are used to integrating them into our customers’ networks. When it comes to MacBooks and Apple computers, we don’t always have skillsets in-house deep enough but we have IT partners that we engage to get you an awesome result.

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