Managed services are professional services that provide expert support and management for various technology and business functions. These services are often provided by third-party companies on a subscription basis. Thus, allowing businesses to access specialized expertise and resources without the need for in-house staff or infrastructure.
There are many benefits of managed services for businesses, including cost savings, increased efficiency, and improved security. By outsourcing non-core functions to managed service providers, businesses can focus on their core competencies and growth. All while still maintaining the level of support and infrastructure needed to succeed.
Managed IT Services
Managed IT services are a type of managed service that provides expert support and management for a business’s IT infrastructure and systems. These services can include everything from desktop support and network management to cloud services and cybersecurity.
It is lonely being the boss
You have a lot of responsibility on your shoulders because you own a small business. The last thing you need is to be bogged down by IT issues when you’re already managing people, taking care of finances, and making decisions that will move your firm ahead. Unfortunately, issues of this nature can and do crop up from time to time, and when they do, they can be extremely infuriating.
We are able to empathise with what you are going through. Dealing with IT assistance that is slow to respond or that cannot address your problems may be a huge source of frustration. Your company is dependent on its technology to function properly, and when that technology isn’t operating as it should, everything comes to a grinding halt.
Because we’ve seen this situation play out so many times before, we’re familiar with the effects it can have on owners of small businesses. Here are a few illustrations that you might find illustrative:
You have been attempting to get in touch with your IT support for several days, but they have not answered your calls or responded to your emails. When you are in the middle of a crucial project or attempting to achieve a stringent deadline, this can be an exceptionally stressful situation for you.
You have been dealing with a recurring problem with your IT for several weeks, and you are beginning to lose faith in your IT support team’s ability to find a solution. You are concerned that this problem will continue to have an adverse effect on your company, but you are at a loss as to what to do about it.
Your IT support team assured you that they would remedy an issue by a specific date, but that day has come and gone, and you have not heard from them since then. You get the impression that no one is paying attention to you, and your patience is beginning to wear thin as a result.
We are sympathetic to how you are now feeling, and we are here to offer assistance. Our group is comprised of seasoned IT professionals that have a strong commitment to provide first-rate support to local businesses of all sizes. We are very quick to reply to any requests for support, and we won’t stop working on your problem until we’ve addressed it to your complete satisfaction.
Don’t be shy about getting in touch with us if you’re having trouble resolving any IT-related concerns. We are here to assist you, and we are dedicated to providing the support you require to keep the operations of your business operating smoothly.
Examples of managed IT services
Some examples of managed IT services include:
• Desktop support: This service provides support for desktop computers, laptops, and other end-user devices. This can include troubleshooting issues, installing software updates, and providing technical support to end-users.
• Network management: This service involves managing and maintaining a business’s network infrastructure, including routers, switches, and servers. This can include monitoring the network for performance and security issues, and implementing updates and upgrades as needed.
• Cloud services: Managed cloud services provide support and management for a business’s cloud-based applications and data. This can include everything from deployment and configuration to ongoing maintenance and support.
• Cybersecurity: Managed cybersecurity services provide expert support and management for a business’s cybersecurity posture. This can include everything from security assessments and vulnerability testing to incident response and remediation.
There are many benefits of managed IT services for businesses. These services can help businesses save time and money by outsourcing non-core functions to experts, and can also help businesses improve their IT infrastructure and security posture.
Managed Security Services
Some examples of managed security services include:
- Security assessments: Managed security service providers can perform security assessments to identify potential vulnerabilities and weaknesses in a business’s security posture. These assessments can include penetration testing, network assessments, and security audits.
- Vulnerability testing: Managed security service providers can also perform vulnerability testing to identify and address any potential vulnerabilities in a business’s systems and infrastructure. This can include testing for vulnerabilities in software, networks, and web applications.
- Incident response and remediation: In the event of a security breach or incident, managed security service providers can provide expert support and guidance to help businesses respond and recover. This can include helping businesses identify the root cause of the incident, implementing remediation measures, and providing guidance on how to prevent similar incidents in the future.
The benefits of managed security services for businesses are numerous. These services can help businesses improve their security posture, protect sensitive data and assets, and reduce the risk of costly security breaches.
Managed Cloud Services
Managed cloud services are a type of managed service that provides expert support and management for a business’s cloud-based applications and data. These services can include everything from deployment and configuration to ongoing maintenance and support.
Some examples of managed cloud services include:
- Cloud deployment and configuration: Managed cloud service providers can help businesses deploy and configure their cloud-based applications and data. This can include everything from setting up accounts and permissions to configuring security and access controls.
- Cloud maintenance and support: Managed cloud service providers can also provide ongoing maintenance and support for a business’s cloud-based applications and data. This can include everything from monitoring for performance and security issues to implementing updates and upgrades as needed.
- Cloud migration: Managed cloud service providers can also help businesses migrate their applications and data to the cloud. This can include everything from planning and preparation to execution and post-migration support.
The benefits of managed cloud services for businesses are numerous. These services can help businesses save time and money by outsourcing non-core functions to experts, and can also help businesses take advantage of the scalability, reliability, and security offered by the cloud.
Managed Communication Services
Managed communication services are a type of managed service that provides support and management for a business’s communication systems and infrastructure. These services include everything from voice and data networks to video conferencing and collaboration tools.
General managed communication services
Examples of managed communication services include:
- Voice and data networks: Managed communication service providers can manage and maintain a business’s voice and data networks, including PBX systems, VoIP, and other communication technologies. This can include monitoring for performance and security issues, and implementing updates and upgrades as needed.
- Video conferencing and collaboration: Managed communication service providers can also provide support and management for video conferencing and collaboration tools, such as Zoom, Skype, and Microsoft Teams. This can include everything from deployment and configuration to ongoing maintenance and support.
- Unified communications: Managed communication service providers can also provide support and management for unified communication systems, which integrate various communication channels (e.g. voice, video, chat, email) into a single platform.
This can help businesses improve collaboration and productivity. The benefits of managed communication services for businesses are numerous. These services can help businesses save time and money by outsourcing non-core functions to experts, and can also help businesses improve their communication infrastructure and capabilities.
Specific managed communication services
Some specific benefits of managed communication services include:
- Improved efficiency: Managed communication services can help businesses improve the efficiency of their communication systems and infrastructure. This can include everything from streamlining voice and data networks to integrating various communication tools and platforms.
- Enhanced collaboration: Managed communication services can also help businesses enhance collaboration and teamwork. By providing access to advanced communication tools and platforms, businesses can facilitate better communication and collaboration among employees, regardless of location.
- Increased mobility: Managed communication services can also help businesses increase mobility and flexibility. By providing access to cloud-based communication tools and platforms, businesses can enable employees to work from anywhere, at any time.
- Cost savings: Managed communication services can also help businesses save money by eliminating the need for in-house staff and infrastructure. By outsourcing communication functions to experts, businesses can reduce costs and focus on their core competencies.
Managed Printing Services
Managed printing services are a type of managed service that provides expert support and management for a business’s printing needs. These services can include everything from printer hardware and supplies to print management and support.
Some examples of managed printing services include:
- Printer hardware and supplies: Managed printing service providers can provide businesses with printer hardware and supplies, including printers, copiers, scanners, and toner. These services can include everything from acquisition and installation to maintenance and repair.
- Print management: Managed printing service providers can also provide expert support and management for a business’s printing needs. This can include everything from optimizing print workflow to reducing print costs and environmental impact.
- Print support: Managed printing service providers can also provide ongoing support and assistance for a business’s printing needs.
This can include everything from troubleshooting issues to providing technical support to end-users. The benefits of managed printing services for businesses are numerous. These services can help businesses save time and money by outsourcing non-core functions to experts, and can also help businesses improve their printing infrastructure and capabilities.
What is the price?
The team at Rosh Tech understands that every company is unique, which is why we provide personalised plans to meet the needs of our customers.
With options starting at $75 per user per month, you can rest easy knowing that your IT is being managed by experts.
We charge a consistent monthly rate, so you know exactly what to expect, and we’re flexible enough to grow or shrink with your business.
Conclusion
Managed services are a valuable resource for businesses looking to streamline their operations and improve efficiency. The top five types of managed services that every business needs include managed IT services, managed security services, managed cloud services, managed communication services, and managed printing services. By outsourcing non-core functions to managed service providers, businesses can focus on their core competencies and growth, while still maintaining the level of support and infrastructure needed to succeed.